Reviews

"Highly Impressed"

I'm very impressed with not only the service that I was provided for my Clients. but I'm very impressed with the professionalism, I'm a Real Estate Agent and I needed the service done the day of closing. I was able to call them and they made some schedule changes to accommodate me and my clients. They then came out and made the necessary repairs to be able to move forward and close the sale of my client's home. Special thanks to Mathew and the rest of the folks involved with my service call. Thank you and I highly recommend them to everyone who needs their service.

Ruben F.

"Very Professional"

Office personnel and service technicians acted very professionally. The technicians were educated on the system and were organized with tools and equipment. They were on-site, as they said they would be, and on time. They answered all questions, I had about the system which made me feel comfortable. To build a company and to ensure it grows…… teamwork is essential. This company is heading in that direction. I will recommend this company in the future.

Richard K.

"Extremely Satisfied"

My gratitude for the service and professionalism that this company provides from dispatch to tech. I’ve always heard great things about this company so I knew exactly who to call without hesitation and let me tell you…glad I did! Can’t thank y’all enough for the same-day service and getting me up and running in no time!! Very satisfied and would definitely recommend it to others.

Josh P.

"Very Punctual"

I have to write this review because Josh and his team are great. Josh sent his guys out to check our Ac as we felt it just wasn’t cooling properly. So responsive, they were in the area and came right over. They checked for leaks and made sure the system was cooling. We very much appreciated the prompt service as it has been so hot and we were worried our system would shut down. We had them install our new unit a year ago and they did a great job!!! We have had them out to check out and install our nest thermostat and they did a great job on this as well. I would highly recommend this company. Thank you Josh for being there for us. Your guys are great and you so understanding of how this heat can stress us out. Thank you again for the great service!!!

Heide C.

"Honest Work"

Honest reputable place. It is often hard to find companies that are honest and reasonable with their prices and won’t upsell you on stuff you don’t need.

update 5/2021: Montana and Ray were the technicians who helped diagnose and help me with my A/C unit. They were great in communication and honest in their work. I would recommend this local AZ business for sure.

John C.

"Easy to Work With"

The best service every time. It's like having friends come over who also fix my furnace and AC. Easy to work with and you can hear they care about doing a complete job. Price is always clearly communicated and appropriate for the task. The first time I ever used them, they went out of the way to show up the same day to fix my AC during the hot summer. Even submitting my warranty paperwork.

If they painted houses or babysat kids, I'd hire them for that too. They are just that good and easy to work with.

Joe S.

"Great Local Company"

Very professional, responsive and great to work with. Highly recommend. Looking forward to continue working with this great local company.

Dirk B.

"Highly Recommended"

My husband and I LOVE these guys. They definitely hold their name. They really are COOL GUYS❣ such nice gentlemen. We've had them here three times just to keep up our own maintenance to make sure everything continues to work. Told them, the next time we call them, it will be for dinner. We all laughed. That's the kind of service we look for. Someone you can joke and have fun with.
HIGHLY RECOMMENDED.

Debbie V.

"100% Honest"

They pulled through and saved the day again! I cannot say enough praise about The Cool Guy LLC. Whenever we have any issues or concerns they are on it immediately. They always provide a high quality of work at the best price point and are 100% honest to get the job done right the first time. Each time we need their services, they always seem to blow us away time and time again with their high level of customer service. We are forever customers!

Hattie S.

"Always on Time"

The technicians were educated on the system and were organized with tools and equipment. They were on-site, as they said they would be, and on time.

Jennifer L.

"Very Happy"

So happy with service. Great customer service on the phone and during the visit. Very professional and maintenance techs cleaned up after. Very happy customer and The Cool Guy, LLC is my go-to for all of my HVAC needs moving forward. Highly recommend.

Thedeskof

"Very Nice Group of People"

Very nice and courteous young men. Performed an excellent job. I will definitely call them in the future.

Alvera W.

"Excellent Service"

Excellent service. Really saved us and was reasonably priced compared to others. Will definitely be using them again.

Kari W.

"Always on Time"

The Cool Guy never disappoints! Always on time, efficient and friendly. Will call them for all of our HVAC needs.

Bella P.

"Quick Response Time"

I was very happy with the quick response and friendly and professional service crew. Highly recommended!

Miguel E.

"Great Warranties"

Warranty work done on a microwave. The cool guy came out and was very precessional and diagnosed the problem. Will definitely use these guys again.

Scott A.

"Great Company"

Fantastic service, from me calling to get quotes, setting up the appointment, to the really great techs that were here doing the system replacement. Everyone has answered my questions, was really nice and respectful! Cleaned up very well! Truly a great company to do business with! I highly recommend The Cool Guys! Thank You so much!!

Andee R.

"Very Knowledgeable"

Josh and his team have done a fantastic job of installing a new unit 3 yrs ago and providing ongoing maintenance. Always honest, responsive, professional, and knowledgeable.

Lisa B.

"Fair Pricing"

This guy is awesome he was on time, respectful ( didn't walk through the house ), and was very thorough in his explanation of what was going on with my AC. I am recommending him to everyone I know. His prices are reasonable and fair.

Robert B.

"Friendly Staff"

The crew was very professional, on time and friendly. They even went above and beyond and changed out all of our air filters.

We have multiple rental properties in the valley and have used them more than a dozen times. Definitely our go to AC and heating company.

Jenny B.